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SHIPPING
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- Once you place an order with PERLVOYA, please allow 2-3 business days for our team to process your order.
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Shipping timelines indicated below, are approximate. This does not include weekends, holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc).
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Your order may be split if the estimated dispatch dates are more than 7 days apart.
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The shipping fee is charged based on the subtotal before taxes and discounts, and is non-refundable.
Shipping timelines indicated below do not include processing times for your order. For the most accurate delivery date estimates, please refer to the shipping timeline at checkout. We strive to ensure your order arrives as swiftly as possible and appreciate your patience as it makes its way to you.
United States
TYPE OF SHIPPING
THRESHOLD
PRICE
SHIPPING TIMELINE
Expedited* (Standard)
Order $60 and above
Free
5-8 business days*
Expedited* (Standard)
Order below $60
$4.95
5-8 business days*
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PERLVOYA currently offers shipping exclusively to the United States. We are focused on providing our customers within the US with the best service and shipping options available.
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If your order is taking longer than expected to arrive, please check the tracking information for any updates. Delays may occur due to unforeseen circumstances. For further assistance, don't hesitate to contact our Customer Service Team with your order details.
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PERLVOYA shipments do not require a signature upon delivery, while all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to make sure you get your product.
If you receive a “delivered” message from our carrier but do not receive your package, please contact the carrier after you’ve checked the entire premises of your home.
If you are not able to track down your package through the carrier, please contect our Customer Service Team, we will try our best to help you solve the issue.